I was sad when I read the account narrated by Mr. Hakeem Ogunniran, the Managing Director of MDS – a Division of the UACN Plc, in the Saturday PUNCH of March 17, concerning the appalling, and indeed pathetic, treatment that was meted to his wife by the Canadian Embassy in Lagos. The Ogunnirans are not alone in the saga of ill-treatment of Nigerians at the hands of foreign embassies.

Top on the list of these notorious embassies is the American Embassy on Walter Carrington Crescent, Victoria Island, Lagos. The visa section of the American Embassy is the revenue generation unit of the element and I can imagine that, like any profit-oriented enterprise, they start the year with a target of revenue and profitability which they must generate at all costs.

The modus operandi for extracting the targeted sums from Nigerians starts with the invitation for interview. The embassy exploits the desires of many Nigerians to visit foreign countries while on holiday, broaden their knowledge by attending seminars and conferences abroad and yes, even explore their destinies in other countries, by inviting them for these spurious interviews. It seems that they count the applications and decide how many must come per day and how many must have to reapply for the targets to be met.

In most cases, the letters of rejection have already been prepared in advance of the interviews. The candidates are invited, not to be heard, but for their N14,000 which is vital to the income and expenditure account of the embassy. Does the upfront collection of non-refundable application fees by these embassies not qualify as a definition of advance fee fraud? Can these embassies not collect a lower amount as non-refundable processing fee (say N1,000), while the N14,000 could remain as a visa issuance fee taken only from successful applicants?

I heard the case of a medical doctor whose son gained admission into Princeton and visited the American Embassy for a visa. Apparently knowing the penchant of consular officers to make instant illogical decisions on visa applications, he arranged to be at the embassy on the same day (perhaps to renew his visitor’s visa) so he could lend his voice to his son’s student’s visa interview. The visa official questioned him as to why he wanted his son to study in America instead of in a Nigerian university. What right does that American have to determine where a man wants his children to go to school? The answer is very simple – how many of the staff of the American embassy studied in Princeton or Harvard? It irks them to think that Nigerians are daring to exceed those mundane limits which they have set for us in their finite minds.

In my few years in the service industry, I have learnt that revenues are compensations for values which have been added to a customer’s life or business. The question that then arises is, what value is the American embassy (our typical example and the worst culprit) adding to the lives of Nigerians to justify the gargantuan amount of money that it milks from them? Is it the number of hours that people must spend in order to attend those grueling interviews? Is it the sheer rudeness of the security personnel at the embassy? Is it the degrading attitude of the insincere embassy staff? Where lies the value addition in all of this experience?

In today’s world of branding, where organizations of different characters are taking concerted steps to develop positive perceptions from the public relative to their brand image, the likes of the Canadian and American embassies are very brazen in their disregard for the views and perceptions of Nigerians. Or is that not the case?

The truth is that what is being meted to the Nigerian citizenry is a direct reflection of the degree of disregard and disrespect that these people and their nations have for our country and our governments. They treat this country as a pariah and pay lip service to relationships.

They treat our leaders as clowns and show no modicum of respect for them. It is probably for this reason that even our leaders show no form of concern at the treatment meted to our citizenry. It seems normal to them. It is in this bizarre abnormality that the mystery lies. We have mortgaged every iota of self-respect for a fee and sacrificed our national destiny on the altar of greed and unabridged corruption. The Nigerian high commissions in other countries cannot even dream of conducting business in any manner near what these people do here. Their governments will shout to the high heavens. If our embassies do not crawl in penitence, they will blackmail, arm-twist, and threaten to bring down sanctions or even worse.

I call on the leadership of this country, in the spirit of the national anthem and the Nigerian pledge, to shake itself free from all apathy and protect its citizenry by standing up against the injustices and maltreatment which are handed down to Nigerians by all hostile foreign embassies operating on Nigerian soil.


Ndu